We specialize in handcrafted candles, resin art, and unique gifting items, designed with love and attention to detail.
Yes! All our products are handmade, which means each item is unique and may have slight variations in color, shape, or finish. These are not defects but part of the charm of handcrafted items.
Simply browse our website, add products to your cart, and proceed to checkout. We accept payments via [insert your payment methods – UPI, Credit/Debit Cards, Net Banking, etc.].
We do not offer returns, but we provide exchanges if the product is damaged, defective, or incorrect. Please contact us within 24 hours of delivery for assistance.
Orders are processed within 2–4 business days and delivered within 5–10 business days, depending on your location. You’ll receive a tracking ID once your order is shipped.
Yes! For customized candles, resin art, or gifting solutions, please contact us directly via email or WhatsApp to discuss your requirements
You can place an order directly on our website by selecting your favorite items and proceeding to checkout.
Yes, we accept customization requests for candles, resin art, and resin gifts. Contact us via WhatsApp or email for details.
Once your payment is successful, you’ll receive an order confirmation email/WhatsApp message with the details.
Yes, we offer replacements if your order arrives damaged, defective, or incorrect.
You must contact us within 24 hours of delivery via WhatsApp or email with photos/videos of the issue.
Customized or personalized items can only be replaced if they are delivered damaged or defective.
As a policy, we do not provide refunds once products are delivered in perfect condition.
If eligible, refunds are processed within 7–10 business days to your original payment method.
Refunds are issued only if the product is unavailable, if the order is cancelled before shipping, or if a replacement is not possible.
We accept UPI, credit/debit cards, net banking, and other secure online payment options.
Currently - No
Yes, all transactions are processed through trusted payment gateways. We do not store sensitive payment details.
You can reach us via WhatsApp chat on our website or email us at hello@avibhav.com.
We are available from [insert timings, e.g., 10 AM – 7 PM, Mon–Sat] to assist you.
